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7 Williams Drive
Union, MO 63084
Phone: 1-800-286-5724
Fax: 1-636-583-6730
Short Run Boxes, Inc.
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Quantity

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-CREDIT/PAYMENT TYPES

-Short Run Boxes Inc COMPANY INFORMATION

-MY ACCOUNT

-ORDERING

-PRIVACY AND SECURITY

      -PRODUCT INFORMATION

-QUOTES

-RETURNS

-SEARCHING FOR PRODUCTS

-SHIPPING/DELIVERY


 


 


CREDIT/PAYMENT TYPES

What types of payment do you accept?
Short Run Boxes Inc accepts the following types of payment:

Short Run Boxes Inc Account (net 30) subject to credit approval.

Net 30 Billing
Do you allow for net 30 payment for online orders?
First time on-line customers are required to pay via credit card. Once approved, all orders may be made via the Net 30 option - simply select Net 30 under the payment method portion of checkout.

Credit Accounts
How do I set up my Short Run Boxes Inc Account?
Simply select Credit as your payment method and you will be guided through the automated credit card signup process.

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Short Run Boxes Inc COMPANY INFORMATION

Corporate Headquarters
Where is Short Run Boxes Inc corporate headquarters?

#7 Williams Drive

Union, MO 63084

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Phone/Fax Numbers
How do I contact Short Run Boxes Inc?

Phone: 1-636-583-3200

Phone: 1-800-286-5724

Fax: 1-636-583-6730

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MY ACCOUNT

Online Account Management
All of your online account management options are available via your profile page. Click here to visit your profile page (you may need to login first).

Account Login ID
In order to place an order through Short Run Boxes Inc, you must create an account. Click here to create a new Short Run Boxes Inc shopping account now.

Lost Password
To recover a lost password or Login ID, click here to have them emailed to you.

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ORDERING

Please call for a quote or to set up an appointment.
Easy Order
How do I use the easy order feature?
Easy order allows you add items to your shopping cart by simply entering in the Short Run Boxes Inc model numbers from your catalog. Click "Go" and the product will be added to our shopping cart in the minimum order quantity amount.

Telephone Orders
Customer service representatives are available 8:00 a.m. to 5:30 p.m. CST. Call us at 1-800-286-5724 or 1-636-583-3200.

PO Numbers
Can I include a purchase order number on my order?
Proceed to checkout once you have finished shopping. At the bottom of the Payment portion of the checkout process, insert your PO number in the PO number field.

Requesting an Invoice
Can I get an invoice when I order online?
There is a menu option for invoices in your Profile section.

Tax Exempt Status
How do I get a Tax Exempt Form?
You may request a tax exempt form by calling . Short Run Boxes Inc must have this form on-file for your company in order to accept tax-exempt purchases.

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PRIVACY AND SECURITY

Privacy
What is the Short Run Boxes Inc privacy policy?
Click here to view the Short Run Boxes Inc Privacy Policy

Security
Is ordering from Short Run Boxes Inc online secure?
Short Run Boxes Inc protects you while you shop at Short Run Boxes Inc, so there is no need to worry about credit card safety.

We use SSL encryption to protect your online transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

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PRODUCT INFORMATION

Product Specifics
How do I find product specific information?
Product specific information is listed when viewing a single product.
The following information is available for most of our items:
Dimensions
Material
Color
Strength
Minimum order quantity
Order in multiples of bundle, bale, case or individual quantities
Inventory status
Unit of measure

Product Photos
Are the photos exactly the same as the product listed?
The photos shown are representative of the product listed, sizes and colors may vary slightly.

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QUOTES

Obtaining a Quote
How do I obtain a quote?
Short Run Boxes Inc offers special quotes for large orders and special items.

Please call for a quote or to set up an appointment.

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RETURNS

Returning Merchandise
How do I return merchandise?
Call Short Run Boxes Inc to receive an authorization number and return slip. Complete the form and return the merchandise within 30 days. Items purchased from Short Run Boxes Inc cannot be returned more than 30 days after delivery, and you cannot receive a refund for these items after that time. In addition, all returned items must be in unopened and unused condition to be accepted.

Note: There is a 15% restocking fee along with all applicable freight charges.

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SEARCHING FOR PRODUCTS

Can't Find Product
What if I can not find a particular product?
Please contact us at . Customer service representatives are available 8:00 a.m. to 5:30 p.m. CST.

Finding Products

How do I find a product?
You can find products by:
Browse: Shop by product categories, i.e. corrugated boxes, stretch film, etc.
Search: Type in a product name, model number or other description
Easy Order: Type in the model number from the catalog and the product will be added to your cart in the minimum order quantity.

Ordering from Search Results
How do I order from my search results?
Simply enter the quantity and click GO to add the item(s) to your shopping cart. Continue shopping or go to checkout to finish your order.

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SHIPPING/DELIVERY

Order Tracking
How do I track my order?
To track your recent orders simply click on the Order Status link.

Rush Shipments/Special Instructions
Please request UPS 3 Day Select, UPS 2 Day Air, UPS Next Day Air or Local Freight 1-2 Days. We will promptly take care of your needs.


UPS Shipping
How do I know if my order will ship UPS?
UPS or Local Freight will be used whenever possible. However, should your order exceed UPS size or weight limits, "Common Carrier" will be selected to speed delivery to you.

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2014 Short Run Boxes, Inc.
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