Product Number Quantity

We ensure that each and every order is processed for immediate shipment!

PO Numbers
Can I include a purchase order number on my order?
Proceed to checkout once you have finished shopping. At the bottom of the Payment portion of the checkout process, insert your PO number in the PO number field.

Requesting an Invoice
Can I get an invoice when I order online?
There is a menu option for invoices in your Profile section.

Tax Exempt Status
How do I get a Tax Exempt Form?
You may request a tax exempt form by calling Pennsylvania Packaging & Industrial Supply. We must have this form on-file in order to accept tax-exempt purchases.

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PRIVACY AND SECURITY

Privacy
What is the Pennsylvania Packaging & Industrial Supply privacy policy?
Click here to view our Privacy Policy.

Security
Is ordering from Pennsylvania Packaging & Industrial Supply online secure?
Pennsylvania Packaging & Industrial Supply protects you while you shop  on our site, so there is no need to worry about credit card safety.

We use SSL encryption to protect your online transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

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PRODUCT INFORMATION

Product Specifics
How do I find product specific information?
Product specific information is listed when viewing a single product.
The following information is available for most of our items:
Dimensions
Material
Color
Strength
Minimum order quantity
Order in multiples of bundle, bale, case or individual quantities
Inventory status
Unit of measure

Product Photos
Are the photos exactly the same as the product listed?
The photos shown are representative of the product listed. Sizes and colors may vary slightly.

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QUOTES

Obtaining a Quote
How do I obtain a quote?
Pennsylvania Packaging & Industrial Supply offers special quotes for large orders and special items.

Please call for a quote or to set up an appointment.

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RETURNS

Returning Merchandise
How do I return merchandise?
Call Pennsylvania Packaging & Industrial Supply to receive an authorization number and return slip. Complete the form and return the merchandise within 30 days. Items purchased from Pennsylvania Packaging & Industrial Supply cannot be returned more than 30 days after delivery, and you cannot receive a refund for these items after that time. In addition, all returned items must be in unopened and unused condition to be accepted.

Note: There is a 15% restocking fee along with all applicable freight charges.

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SEARCHING FOR PRODUCTS

Can't Find Product
What if I can not find a particular product?
Please contact us.  Customer service representatives are available 9:00 a.m. to 5:00 p.m. Eastern Time 

If we dont have what you are looking for online, please contact our office at 724-941-6886 for a custom quote or additional information.

Finding Products

How do I find a product?
You can find products by:
Browse: Shop by product categories, i.e. corrugated boxes, stretch film, etc.
Search: Type in a product name, model number or other description.

Easy Order: Type in the model number from the catalog and the product will be added to your cart in the minimum order quantity.

Ordering from Search Results
How do I order from my search results?
Simply enter the quantity and click GO to add the item(s) to your shopping cart. Continue shopping or go to checkout to finish your order.

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SHIPPING/DELIVERY

Order Tracking
How do I track my order?
To track your recent orders simply click on the Order Status link.

Rush Shipments/Special Instructions
Please request UPS 3 Day Select, UPS 2 Day Air, UPS Next Day Air or Local Freight 1-2 Days. We will promptly take care of your needs.

 
UPS Shipping
How do I know if my order will ship UPS?
UPS will be used whenever possible. However, should your order exceed UPS size or weight limits, "Common Carrier" will be selected to speed delivery to you.

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