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We ensure that each and every order is processed for
immediate shipment!
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What types of payment do you accept?
All American Paper Co accepts the following types of payment:
American Express
MasterCard
Visa
All American Paper Co Account (net 30) subject to credit approval.
Net 30 Billing
Do you allow for net 30 payment for online orders?
First time on-line customers are required to pay via credit card. Once approved, all orders may be made via the Net 30 option - simply select Net 30 under the payment method portion of checkout.
Credit Accounts
How do I set up my All American Paper Co Account?
Please call 1-888-897-3520 and ask for Midge.
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Corporate Headquarters
Where is All American Paper Co corporate headquarters? 14 Plaza Drive, Westmont IL 60559
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Phone/Fax Numbers
How do I contact All American Paper Co?
Phone 1-630-325-9720
Toll Free 1-888-897-3520
Fax 1-630-325-0230
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Online Account Management
All of your online account management options are available via your profile page. Click here to visit your profile page (you may need to login first).
Account Login ID
In order to place an order through All American Paper Co, you must create an account. Click here to create a new All American Paper Co shopping account now.
Lost Password
To recover a lost password or Login ID, click here to have them emailed to you.
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Please call for a quote or to set up an appointment.
Easy Order
How do I use the easy order feature?
Easy order allows you add items to your shopping cart by simply entering in the All American Paper Co model numbers from your catalog. Click "Go" and the product will be added to our shopping cart in the minimum order quantity amount.
Telephone Orders
Customer service representatives are available 8:30 a.m. to 4:30 p.m. CST. Call us at 1-888-897-3520
PO Numbers
Can I include a purchase order number on my order? Yes
Proceed to checkout once you have finished shopping. At the bottom of the Payment portion of the checkout process, insert your PO number in the PO number field.
Requesting an Invoice
Can I get an invoice when I order online?
There is a menu option for invoices in your Profile section.
Tax Exempt Status
How do I get a Tax Exempt Form?
You may request a tax exempt form by calling . All American Paper Co must have this form on-file for your company in order to accept tax-exempt purchases.
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Privacy
What is the All American Paper Co privacy policy?
Click here to view the All American Paper Co Privacy Policy
Security
Is ordering from All American Paper Co online secure?
All American Paper Co protects you while you shop at All American Paper Co, so there is no need to worry about credit card safety.
We use SSL encryption to protect your online transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
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Product Specifics
How do I find product specific information?
Product specific information is listed when viewing a single product.
The following information is available for most of our items:
Dimensions
Material
Color
Strength
Minimum order quantity
Order in multiples of bundle, bale, case or individual quantities
Inventory status
Unit of measure
Product Photos
Are the photos exactly the same as the product listed?
The photos shown are representative of the product listed, sizes and colors may vary slightly.
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Obtaining a Quote
How do I obtain a quote?
All American Paper Co offers special quotes for large orders and special items.
Please call for a quote or to set up an appointment.
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Returning Merchandise
How do I return merchandise?
Call All American Paper Co to receive an authorization number and return slip. Complete the form and return the merchandise within 30 days. Items purchased from All American Paper Co cannot be returned more than 30 days after delivery, and you cannot receive a refund for these items after that time. In addition, all returned items must be in unopened and unused condition to be accepted.
Note: There is a 15% restocking fee along with all applicable freight charges.
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Can't Find Product
What if I can not find a particular product?
Please contact us at . Customer service representatives are available 8:30 a.m. to 4:30 p.m. CST.
Finding Products
How do I find a product?
You can find products by:
Browse: Shop by product categories, i.e. corrugated boxes, stretch film, etc.
Search: Type in a product name, model number or other description
Easy Order: Type in the model number from the catalog and the product will be added to your cart in the minimum order quantity.
Ordering from Search Results
How do I order from my search results?
Simply enter the quantity and click GO to add the item(s) to your shopping cart. Continue shopping or go to checkout to finish your order.
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Order Tracking
How do I track my order?
To track your recent orders simply click on the Order Status link.
Rush Shipments/Special Instructions
Please request UPS 3 Day Select, UPS 2 Day Air, UPS Next Day Air or Local Freight 1-2 Days. We will promptly take care of your needs.
UPS Shipping
How do I know if my order will ship UPS?
UPS or Local Freight will be used whenever possible. However, should your order exceed UPS size or weight limits, "Common Carrier" will be selected to speed delivery to you.
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